We realize that emergencies and other scheduling conflicts arise and are sometimes unavoidable. However, advance notice allows us to fulfill other patient’s scheduling needs and keeps the clinic operating at is most efficient level. Due to our one-on-one treatments, missed appointments are a significant inconvenience to the doctor, physical therapist, the clinic and other patients. This policy is in place out of respect for the doctor, therapist AND our clients as cancellations with less than 24 hours notice are difficult to fill. By giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot.
Missing, canceling or rescheduling your scheduled appointment requires 24 hour notice to avoid a $35 cancellation fee.
If you are needing to cancel or reschedule your appointment inside of the 24 hour requirement, please click here.